Cancellation & Refund Policy

At Honey Universal Digital Private Limited (“Honey Translations,” “we,” “us,” or “our”), we value the trust our clients place in us and are committed to delivering transparent, professional, and reliable language services.

This Refund and Cancellation Policy defines how cancellations, modifications, and refunds are managed for translation, interpretation, and other linguistic services booked through our website or official communication channels.

SECTION 1 - Service Confirmation

Once a client confirms a project and the work has commenced, it is considered final and non-cancellable. Our services involve customized and effort-based work, making it impractical to cancel or reverse once initiated.

SECTION 2 - No Refund Policy

All payments made toward translation, interpretation, or related linguistic services are final and non-refundable. This policy applies regardless of project completion status, as resources, time, and personnel are allocated specifically to each client’s requirement from the moment of confirmation.

SECTION 3 - Project Modifications

Any request for edits, changes, or updates to an ongoing or completed project will be reviewed on a case-by-case basis. Such modifications may be subject to additional charges, and approval will be at the sole discretion of the company management.

SECTION 4 - Policy Governance

All matters related to cancellations, modifications, or refunds will be governed by the provisions stated in our Terms & Conditions and Privacy Policy. Clients are encouraged to review these documents before availing of our services.

5. Policy Updates and Contact

We reserve the right to modify, update, or revise this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Clients are advised to check this page periodically for updates.

For any clarification or assistance, please contact:
📧 sinesibi@honeytranslations.com / accounts@honeytranslations.com